Whether it is with an adult or a child having hard conversations with a good outcome can be difficult. This 2-page guide is taken from the book "Crucial Conversations". It is an invaluable resource for anyone that guides you through the steps of a successful Crucial Conversation. Have an issue with someone that you don't know how to discuss with them without causing a fight? This guide is for you. If you want to go even deeper into this topic, I highly recommend reading the full book or listening to it on Audible.